Last Updated: March 2, 2025
1. Introduction
Welcome to the Sinasos Rugs - “sinasosrugs.com” (the "Website") terms and conditions for use. These Terms and Conditions govern your access to and use of the Website and your purchase of products from us. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
This Website is Operated By, A Oguz Tanyildizi - Prodrom (Registered in Türkiye)
Trade Registration Number: 3392238952600013
VAT Registration Number: Hazar - 8230199161
Contact e-mail: contact@sinasosrugs.com
2. Definitions
- “We,” “us,” and “our” refer to Sinasos Rugs, the owner and operator of the Website.
- “You” and “your” refer to the user of the Website.
- “Products” refer to the rugs and other items offered for sale on the Website.
3. General Terms of Use
3.1 Eligibility: You must be at least 18 years old to use the Website and purchase Products. By using the Website, you represent and guarantee that you are at least 18 years old and have the legal capacity to enter these Terms.
3.2 Account Registration: You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3.3 Prohibited Activities: You agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Violate any applicable laws or regulations.
- Infringe upon the intellectual property rights of others.
- Interfere with or disrupt the Website or servers.
- Impersonate any person or entity.
- Engage in any fraudulent or deceptive activity.
3.4 Termination: We may terminate your access to the Website at any time for any reason, with or without notice.
4. Product Information
4.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our Products, including information about their origin, age, materials, weaving techniques, dimensions, and condition. However, we do not warrant that the descriptions are absolutely error-free, complete, or current. Variations in color, texture, and size may occur due to the handmade, old, used nature of many of our Products and the limitations of digital photography.
4.2 Product Images: We provide high-quality images of our Products to give you a visual representation. However, colors may appear slightly different on your screen due to variations in monitor settings.
4.3 Authenticity: We take reasonable steps to ensure the authenticity of our Products, including verifying their origin and age through expert consultation and documentation where applicable. However, with antique and vintage rugs, absolute certainty of origin and age can sometimes be challenging. We provide any known provenance information to the best of our ability.
4.4 Condition Reports: For antique and vintage rugs, we provide detailed condition reports that describe any wear, repairs, or imperfections. We encourage you to carefully review these reports before making a purchase.
4.5 Product Availability: Products are subject to availability. We do not guarantee that all Products listed on the Website will always be in stock. We reserve the right to remove any Product from the Website at any time for any reason.
5. Pricing
5.1 Currency: All prices on the Website are displayed in US Dollars.
5.2 Price Changes: Prices for Products are subject to change without notice. We reserve the right to modify prices at any time, but changes will not affect orders that have already been accepted.
5.3 Pricing Errors: While we strive for accuracy, pricing errors may occur. If a Product is listed at an incorrect price due to a typographical error or other mistake, we reserve the right to cancel or refuse any orders placed for that Product at the incorrect price, even if the order has been confirmed and your payment has been processed. In such cases, we will notify you and provide a full refund.
5.4 Taxes and Duties: Prices displayed on the Website do not include any applicable sales taxes, value-added taxes (VAT), or import duties. These charges, if applicable, will be added to your order total during the checkout process. You are responsible for paying all such taxes and duties.
5.5 Discounts and Promotions: We may offer discounts and promotions from time to time. These offers are subject to their own terms and conditions, which will be stated separately on the Website.
6. Ordering and Payment
6.1 Order Placement: You place an order with us by completing the online checkout process on our website. During checkout, you will have the opportunity to review your order and correct any errors before submitting it. Upon submission, you will receive an order acknowledgment email detailing the products you have ordered.
6.2 Order Acceptance and Contract Formation: Your order constitutes an offer to purchase products from us. We reserve the right to accept or reject your offer at our sole discretion. A legally binding contract is formed only when we dispatch your order and send you a dispatch confirmation email. This applies even if your payment has been processed immediately.
6.3 Refusal of Orders: We may refuse to accept an order for any reason, including but not limited to:
- Product unavailability
- Inability to obtain authorization for your payment
- Pricing or product description errors
- Suspected fraud or illegal activity
- Failure to meet any eligibility criteria outlined in these Terms and Conditions
6.4 Payment: We accept, Visa, Mastercard, American Express payment methods. You agree to provide accurate and complete payment information.
6.5 Payment Authorization and Verification: To protect against fraud and ensure the security of your payment information, we may conduct pre-authorization checks on your payment card. This may involve a small temporary hold onto your account, typically $1. Full payment will be processed only when your order is confirmed and ready for dispatch. Depending on your bank, the pre-authorization hold may be released separately or deducted from the final payment amount.
6.6 Payment Processing: Payment processing times may vary depending on your payment method and bank. We are not responsible for any delays or errors caused by third-party payment processors.
7. Shipping and Delivery
7.1 Shipping Methods and Costs: We offer various shipping methods. Shipping costs are calculated based on the destination, weight, dimensions, and value of the Products ordered, and the chosen shipping method. You will be able to review shipping costs before submitting your order.
7.2 Delivery Timeframes: We strive to provide accurate estimated delivery timeframes during the checkout process. However, these are estimates only and do not constitute guaranteed delivery dates. Actual delivery times may vary depending on factors beyond our control, such as shipping carrier delays, customs clearance, and unforeseen circumstances.
7.3 Shipping Restrictions: We may have restrictions on shipping to certain locations. If we are unable to ship to your location, we will notify you and cancel your order.
7.4 Delivery Address: You are responsible for providing accurate and complete shipping information. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
7.5 Tracking Information: We will provide you with tracking information, if available, once your order has been shipped. You can use this information to monitor the progress of your delivery.
7.6 Inspection Upon Delivery: Upon delivery, please inspect your order carefully for any damage or discrepancies. If you notice any issues, please contact us immediately.
7.7 Risk of Loss: Risk of loss and damage to Products passes to you upon delivery to the shipping address you provided.
7.8 International Shipping: For international orders, you may be responsible for any applicable customs duties, taxes, and other fees imposed by your country. We are not responsible for these charges and will not reimburse them.
8. Intellectual Property Rights
8.1 Ownership of Website Content: All content on the Website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, software, code, design, and the compilation and arrangement thereof (collectively, "Website Content"), is the property of Sinasos Rugs or its licensors and is protected by national or international copyright, trademark, and other intellectual property laws.
8.2 Ownership of Product Designs: The designs, patterns, and motifs of the rugs and other products ("Products") offered on the Website may be protected by copyright, trademark, or other intellectual property rights. You acknowledge that you do not acquire any ownership rights in these designs by purchasing Products.
8.3 Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Website Content for personal, non-commercial purposes only. This license does not permit you to:
- Reproduce, modify, distribute, display, or perform the Website Content.
- Use any data mining, robots, or similar data gathering or extraction methods.
- Download (other than page caching) any portion of the Website or Website Content.
- Frame or utilize framing techniques to enclose any portion of the Website or Website Content.
8.4 Trademarks: Our logo, and any other trademarks, service marks, trade names, and logos used on the Website are trademarks or registered trademarks of us or our partners or their respective owners. You may not use these trademarks without our prior written consent.
8.5 Copyright Infringement: If you believe that any content on the Website infringes upon your copyright, please notify us in writing, providing the following information:
- Your contact information.
- A description of the copyrighted work that you claim has been infringed.
- A description of where the alleged infringing material is located on the Website.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
9. Limitation of Liability
9.1 Disclaimer of Indirect Damages: To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of use, or loss of goodwill, arising out of or related to your use of the Website, the Products, or these Terms, whether in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.
9.2 Disclaimer of Warranties: The Website and Products are provided "as is" and without warranties of any kind, either express or implied. We disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Website or Products will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.
9.3 Accuracy of Information: We strive to provide accurate information on the Website, but we do not warrant the accuracy, completeness, or reliability of any information, content, or materials on the Website.
9.4 Third-Party Links: The Website may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or availability of these third-party websites or resources.
9.5 Product Condition: While we provide detailed descriptions and condition reports for our Products, we do not warrant that the Products will meet your specific expectations or requirements. Products, especially the antique and vintage rugs, by their nature, may have imperfections and signs of wear.
9.6 Limitation of Liability: In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort, including negligence, or otherwise) arising out of or relating to these Terms, the Website, or the Products exceed the amount paid by you for the Products giving rise to the claim.
10. Governing Law and Dispute Resolution
10.1 Governing Law: These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
10.2 Dispute Resolution:
- a) Informal Resolution: In the event of any dispute arising out of or relating to these Terms, the Website, or the Products, you agree to first contact us at contact@sinasosrugs.com and attempt to resolve the dispute informally.
- b) Binding Arbitration: If we are unable to resolve the dispute informally within 30 days, you agree that any and all disputes, claims, and causes of action arising out of or connected with these Terms, the Website, or the Products shall be resolved exclusively by binding arbitration administered by the TOBB Arbitration Council of Türkiye in accordance with its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration shall be held in Ankara-Türkiye. The arbitrator's award shall be final, binding, and enforceable in any court of competent jurisdiction.
- c) Class Action Waiver: You and we agree to waive any right to participate in a class-action lawsuit or class-wide arbitration.
- d) Exceptions to Arbitration: Notwithstanding the foregoing, either party may bring an individual action in a small court for disputes or claims within the scope of that court's jurisdiction.
11. Disclaimer of Warranties
11.1 No Warranties: To the fullest extent permitted by applicable law, the website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy.
11.2 No Guarantee of Website Availability: We do not guarantee that the website will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or other harmful components.
11.3 No Guarantee of Product Condition: While we strive to provide accurate descriptions and condition reports for our products, we do not guarantee the accuracy, completeness, or reliability of such information. Antique and vintage rugs, by their nature, may have imperfections, wear, and repairs. We encourage you to carefully review the product descriptions and condition reports before making a purchase.
11.4 Disclaimer of Authenticity: While we take reasonable steps to verify the authenticity of our antique and vintage rugs, we cannot guarantee their absolute authenticity. We provide any known provenance information to the best of our ability.
12. Links to Other Policies
12.2 Privacy Policy:
13. Entire Agreement
These Terms and Conditions, together with any documents expressly incorporated herein by reference (including our Privacy Policy, Return and Refund Policy), constitute the entire agreement between you and Sinasos Rugs relating to the subject matter herein and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, between you and us with respect to such subject matter.
14. Severability
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be struck by these Terms and the remaining provisions shall remain in full force and effect.
15. Waiver
No waiver of any provision of these Terms and Conditions shall be effective unless in writing and signed by an authorized representative of Sinasos Rugs. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
16. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations under these Terms and Conditions due to any cause beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, strikes, lockouts, or governmental regulations.
17. Assignment
You may not assign or transfer these Terms and Conditions, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms and Conditions, in whole or in part, without restriction.
18. Indemnification
You agree to indemnify, defend, and hold harmless Sinasos Rugs, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including any charges and attorneys' fees) arising out of or relating to your breach of these Terms and Conditions or your use of the Website or Products.
19. Contact Us
If you have any questions about these Terms, please contact us at contact@sinasosrugs.com
